A highly intensive 2-day participative workshop on cultivating the skills needed to negotiate with confidence and discretion

When we talk about influence and persuasion, we often talk about marketing and sales. However, the reality is that we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place.

These skills are valuable everywhere – from negotiating with suppliers to engaging with certain customers on acceptable differences, being able to influence and persuade can even be carried on into our personal lives.


Assistant Managers, Managers, NGO leaders, or any individual who needs to engage with different stakeholders for the benefit of the organization

Workshop Benefits:

  • Make decisions about using persuasion versus manipulation
  • Apply the concepts of pushing and pulling when influencing others
  • Describe different techniques for getting persuasive conversations and presentations underway
  • Make a persuasive presentation by using the 5 S’s
  • Apply storytelling techniques to extend influence
  • Leverage concepts of neuro linguistic programming in everyday influence and persuasion



Introduction and Course Overview

  • Ice Breaker & Introductions
  • Identifying personal learning objectives
  • Problems and challenges I face…

Understanding Persuasion

  • How Persuasion Works
  • Pre-Assignment Review

Preparing to Persuade

  • Pushing and Pulling
  • Communicating with Confidence
  • Frame of Reference

Getting Off on the Right Foot

  • Building Rapport
  • Matching and Mirroring
  • Pacing
  • Leading

Presentation Strategies

  • Five Points for Any Presentation
  • Preparing with the Five S Pattern

Using Stories to Persuade

  • The Importance of Story
  • Storytelling Time
  • Debrief 

Using Neuro Linguistic Programming

  • A Brief History
  • Understanding Common NLP Terms
  • Embedding Positive or Negative Commands
  • Influencing Outcomes

Wrapping Up

  • Words from the Wise
  • Workshop debrief plus Q&A


A HIGHLY INTERACTIVE PROGRAM – with lots of audience participation

Our trainers use the 40%-expert-input-/-60%-audience-participation formula in this training program.  For maximum learning impact and retention, they use audience participation techniques such as individual exercises, group exercises / discussions, peer-teaching activities, case studies, role plays, humor, kinesthetic exercises, super-learning inducement / stress release exercises, subconscious-mind conditioning activities, music, and watching and discussing video clips.

ENDORSEMENTS: Validated by EDS Advance Academy, Asia Pacific, in collaboration with Southern Luzon State University, Batangas State University, Sultan Kudarat Polytechnic State College, Ifugao State College for Agriculture & Forestry, Laguna State Polytechnic University, Palawan State University, Akamai University, and American Heritage University for CEU award purposes

Programs Offered In: India, Pakistan, Sri Lanka, Maldives, Singapore, Malaysia, China, Taiwan, Indonesia, Brunei, Thailand, Cambodia, Vietnam, Laos, Myanmar, Philippines, UAE, Czech Republic, and USA

Developed by: 

HRD Gateway International Management Development Centre Faculty

Used under licence

Trainers Conducting This Program: 

T Sanmuga 

Danniel Lim


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